Gals 6:9 Coaching – Privacy Policy
Last Updated: August 12, 2026
This Privacy Policy explains how Gals 6:9 Coaching ("Gals 6:9", "we", "us" or "our") collects, uses, stores and protects personal information when you interact with us, including when you visit our website, apply for or participate in a coaching programme, purchase a service or digital product, communicate with us, participate in our community, or otherwise use our services.
We process personal information in accordance with applicable UK data-protection law, including the UK GDPR, the Data Protection Act 2018 and other applicable UK data-protection legislation.
This Privacy Policy should be read alongside our Terms of Service and Complaints and Concerns Procedure. Where you enter into a separate written agreement with Gals 6:9 Coaching, such as a Coaching Programme Agreement or Private Coaching Intensive Agreement, that agreement will also apply to the relevant service.
We may collect personal information that you voluntarily provide when you interact with Gals 6:9 Coaching. This may include:
your name;
email address;
telephone number, where applicable;
date of birth or age where relevant to eligibility;
application responses and information provided when applying for a programme, grant or coaching experience;
payment and transaction information;
user-generated content, such as comments and feedback;
coaching goals;
programme feedback;
testimonials;
information provided during coaching sessions;
information contained in complaints or enquiries; and
any other information you choose to provide when using our services.
When you participate in one of our coaching experiences, we may also collect or create information relating to your participation, including:
attendance records;
participation and engagement information;
submitted exercises and activities;
coaching notes;
reflections and action plans;
programme completion information;
community interactions; and
other information reasonably necessary to administer and deliver the coaching experience.
When you use our website or digital services, certain information may be automatically collected, including:
device information, including your device type and operating system;
browser information;
IP address;
date and time of access;
pages visited and interactions with our website;
information about how you use our digital services; and
other technical or usage information collected through our systems.
We may use cookies, web beacons and similar technologies to collect information about interactions with our website and digital services.
Cookies may help us analyse website traffic, understand how our services are used and improve your experience.
Where required by law, we will obtain appropriate consent before using non-essential cookies or similar technologies.
You can manage certain cookie preferences through your browser or other available cookie-management tools. Disabling certain cookies may affect the functionality of some features.
We may use personal information for purposes including:
assessing applications for coaching programmes, grants and other services;
determining eligibility for programmes or other opportunities;
providing and administering coaching services;
communicating with you about your coaching experience;
managing attendance, participation and programme completion;
maintaining appropriate coaching and programme records;
providing access to coaching resources, recordings and community spaces;
processing payments and managing payment arrangements;
responding to enquiries and requests;
handling complaints and concerns;
maintaining the safety and integrity of our services and community;
addressing safeguarding concerns or serious risks of harm where appropriate;
monitoring and improving programme quality and participant experience;
analysing usage patterns and trends;
maintaining appropriate business, financial and administrative records;
sending marketing communications where permitted by applicable law;
protecting our rights, property and systems;
preventing fraud, misuse or unauthorised access; and
complying with legal and regulatory obligations.
We will only process personal information where we have a lawful basis to do so under applicable data-protection law.
Depending on the circumstances, our lawful bases may include:
We may process personal information where this is necessary to provide a service you have agreed to receive, administer your participation, process payments or perform obligations under a contract.
We may process information where necessary to take steps at your request before entering into a contract, such as processing an application or responding to an enquiry about a coaching service.
We may process personal information where necessary to comply with a legal or regulatory obligation, including accounting, tax, legal or reporting requirements.
We may process personal information where necessary for our legitimate interests or those of a third party, provided that those interests are not overridden by your rights and interests.
Our legitimate interests may include administering and improving our services, maintaining appropriate business records, managing our community, protecting our systems and participants, and responding to enquiries or complaints.
Where we rely on consent as the lawful basis for processing, we will request consent where appropriate and explain what the consent relates to. You may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
Where special category data is processed, an additional condition for processing will also be required as described below.
We may share personal information where necessary and permitted by applicable law.
This may include sharing information:
with service providers who assist us in operating and delivering our services;
with coaches, guest experts or team members where reasonably necessary to provide or administer a coaching experience;
with payment providers and financial service providers;
with professional advisers, such as legal, accounting or other professional advisers where appropriate;
where necessary to protect the safety, rights or property of Gals 6:9 Coaching, our participants or others;
where required or permitted by law;
where necessary to investigate or manage a complaint, safeguarding matter or serious concern; or
where you have provided appropriate consent.
Where a third party processes personal information on our behalf, we will take appropriate steps to ensure that the processing is governed by appropriate contractual, security and data-protection arrangements where required.
Some information that you voluntarily provide to Gals 6:9 Coaching may constitute "special category data" under applicable data-protection law.
Depending on the circumstances, this may include information relating to:
religious or philosophical beliefs;
health or wellbeing;
disability; or
other information that is subject to additional protection under applicable law.
We do not generally require you to disclose special category information in order to participate in our services. However, you may choose to share such information during an application, coaching session, programme activity, feedback process or communication with us.
Where we process special category data, we will only do so where permitted by applicable data-protection law and where an appropriate condition for processing applies, in addition to a lawful basis for processing.
We ask participants not to provide unnecessary sensitive information about themselves or other individuals through programme platforms, community spaces or communications.
Where sensitive information is voluntarily shared as part of coaching, we will handle it with appropriate confidentiality and security measures, subject to the circumstances described in this Privacy Policy, our contractual obligations and applicable law.
We may use trusted third-party providers to operate and deliver Gals 6:9 Coaching services.
Depending on the service you use, these may include providers for:
online coaching and video conferencing, such as Zoom;
online course and community hosting, such as Podia;
email and communications;
payment processing;
scheduling;
cloud storage, such as Google Drive;
website hosting and analytics;
customer relationship management;
administrative services; and
accounting and financial administration.
These providers may process personal information on our behalf where necessary to provide their services.
We take reasonable steps to ensure that appropriate contractual, security and data-protection arrangements are in place where required.
Our service providers may change from time to time as our systems and services develop. Where this occurs, we will continue to take appropriate steps to protect personal information in accordance with applicable law.
Some of our service providers may process or store personal information outside the United Kingdom.
Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data-protection law and that appropriate safeguards are in place where required.
Depending on the circumstances, these safeguards may include an adequacy decision, appropriate contractual safeguards or another lawful transfer mechanism recognised under applicable data-protection law.
Information about relevant international transfers may be obtained by contacting us using the details provided in this Privacy Policy.
Where coaching or programme sessions are recorded, we will inform participants where appropriate and explain the purpose of the recording.
Recordings may be used to:
support participant learning;
provide access to sessions that a participant was unable to attend;
administer the programme;
maintain appropriate records of programme delivery; or
provide other programme-related support where appropriate.
Private coaching sessions will not be publicly published or shared for promotional purposes without the Participant's appropriate permission.
Where group coaching or programme sessions are recorded, participants should be aware that other participants may appear or be heard in the recording.
Participants should also be aware that information voluntarily shared during a group session may be heard by other participants. Participants are expected to respect the confidentiality of information shared by others in accordance with the relevant Programme Agreement and applicable Gals 6:9 policies.
Recordings will be stored securely and retained only for as long as reasonably necessary for the purpose for which they were created.
Depending on the circumstances and subject to applicable law, you may have rights in relation to your personal information, including the right to:
request access to personal information we hold about you;
request correction of inaccurate or incomplete information;
request deletion of personal information in certain circumstances;
request restriction of processing in certain circumstances;
object to certain processing;
request portability of certain personal information;
withdraw consent where we rely on consent as our lawful basis for processing; and
exercise rights relating to certain automated decision-making where applicable.
These rights are subject to legal conditions and exemptions, meaning they may not apply in every circumstance.
If you wish to exercise any of these rights, please contact us using the details in Section 14.
We may send communications about Gals 6:9 Coaching programmes, events, resources, newsletters, services and other relevant opportunities where permitted by applicable law.
Where we rely on consent for marketing, you may withdraw your consent at any time. You can opt out of marketing communications by following the unsubscribe instructions included in our communications or by contacting us using the details in Section 14.
You may continue to receive essential service-related communications where necessary, even if you have opted out of marketing.
You can manage certain cookie preferences through your browser or available cookie-management tools. Where required by law, we will seek appropriate consent before using non-essential cookies or similar technologies as outlined in Section 1.4.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
Depending on the circumstances, these measures may include:
limiting access to personal information to people who reasonably need it;
using appropriate account and access controls;
using secure digital platforms and storage providers;
maintaining appropriate permissions;
reviewing access to information where appropriate; and
taking reasonable steps to securely dispose of information when it is no longer required.
However, no transmission of information over the internet or storage system can be guaranteed to be completely secure.
Gals 6:9 Coaching services are intended for individuals aged 18 and over.
We do not knowingly provide coaching services to individuals under 18.
If we become aware that we have collected personal information from an individual under 18 in circumstances where we should not have done so, we will take appropriate steps in accordance with applicable law.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to provide our services, maintain appropriate business and financial records, resolve complaints, protect our legal rights and comply with legal obligations.
Different categories of information may be retained for different periods.
Depending on the nature of the information, this may include:
participant and programme records being retained for an appropriate period following completion of a programme;
financial and transaction records being retained for the period required by applicable tax and accounting obligations;
coaching notes being retained only for as long as reasonably necessary for the purposes for which they were created;
recordings being retained only for as long as reasonably necessary for the purpose for which they were created;
complaints records being retained in accordance with our complaints and record-keeping arrangements; and
marketing information being retained until you unsubscribe or it is otherwise no longer required.
Where appropriate, our internal retention arrangements may specify particular retention periods for different categories of information.
When personal information is no longer required, we will take reasonable steps to delete, anonymise or securely dispose of it, subject to any legal or regulatory requirement to retain it.
If you have a complaint about how Gals 6:9 Coaching has handled your personal information or any other data-protection concern, please contact us using the details in Section 14.
We will handle data-protection complaints in accordance with our Complaints and Concerns Procedure and applicable data-protection law.
Our Complaints and Concerns Procedure explains how complaints are received, investigated and resolved, how outcomes are communicated and what further steps may be available if you remain dissatisfied.
If you remain dissatisfied with how we have handled a data-protection complaint, you may also complain to the Information Commissioner's Office (ICO).
Information about contacting the ICO is available on its website.
If you have any questions, concerns, requests or complaints relating to this Privacy Policy or the processing of your personal information, please contact us at:
Email: gals69co@gmail.com
We may update this Privacy Policy from time to time to reflect changes in our practices, services, systems, legal requirements or other operational or regulatory considerations.
Where appropriate, we will notify you of material changes by posting the updated Privacy Policy on our website or through another appropriate communication channel.
The "Last Updated" date at the beginning of this Privacy Policy indicates when the policy was most recently updated.